In this study a decision making model through Neutrosophic Q-fuzzy set has been designed. During Covid-19 – Pandemic situation, education sector is stabilizing its work through online mode. Information Communication Technology (ICT) platforms offer many opportunities for the academicians and Learners. This study intends to analyse the selection of best ICT tool by fixing important criteria. The selection of optimal ICT tool is scrutinized in this study using Significant Score of a Neutrosophic fuzzy number. © 2020. All Rights Reserved.