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Disaster management scenario of Indian ATMs during floods
, C. Thomas, J. Ramola Premalatha
Published in IAEME Publication
Volume: 10
Issue: 2
Pages: 1235 - 1242
The floods in Chennai in 2015 raised a question on the disaster resilience of ATMs (1) in India. This papers’ intention was to assess this crisis based on the concept of BCP(2) . Library research was used. The problems of the crisis were based on the newspapers and official reports. Public, private and foreign scheduled commercial banks are covered in the study. The views of the banking industry and the end user have been taken into account. Resources that can aid business continuity have been presented. Additionally, the future of BCP was discussed with regard to the Benchmark Resilience Tool that was developed in New Zealand. The results of this study are: Bank’s action towards a usual circumstance shows its willingness and capability to recover from an ATM malfunction when faced with a disaster. The concept of BCP has not gone beyond IT(3) . A synergistic industry-wide reaction towards disasters is still pending. The focus has been on the Indian scenario and hence the views expressed would be different in the case of developed countries. The technical aspects of an ATM have not been focused. Rather, the focus has been on disaster recovery resources. The observations of certification bodies have not been taken into account, due to lack of literature. This paper is going to add insights into further studies on the empirical level. © IAEME Publication.
About the journal
JournalInternational Journal of Mechanical Engineering and Technology
PublisherIAEME Publication