The information technology field has emerged, established and improved over time, resulting in the utilization of Internet by many organizations. On the other hand, the data gathered by commercial and operational businesses is unstructured, hard to understand and of limited use. Business intelligence (BI) tools play a major role in extracting useful, intuitive, and graphical representation of accurate data that is useful for predictive analysis, trends, and patterns in business, and business decision making. The paper talks about current trends and techniques in BI segments (devices) and describes operational advances in an organization that utilizes BI framework, that results in the strengthening the connection between commercial business needs and IT technologies and how different BI methods are adopted and studies about current market business intelligence tools examples that give significance of usage of business intelligence in the enterprise business. © 2020, Springer Nature Singapore Pte Ltd.