The theoretical basis for studying the phenomenon of Global Software Development (GSD) draws upon one of the important research streams that is Organizational Behavior (OB) research. The focus of this paper is about the OB research on the GSD teams' (offshore/on-site) that reveals significance of social aspects in GSD environment. As a result, there are two research problems addressed from the perspective of OB research: (i) Explore the influence of GSD teams' partnership quality aspects with relation to GSD project outcome, (ii) Measuring IT service quality in the context of Team-level Service Climate (TSC) and GSD project outcome relationship. Moreover, the core concept of the paper is to develop a comprehensive methodology for measuring partnership quality that examines the importance of social aspects of offshore/on-site teams' with relate to GSD project outcome (product success, personal satisfaction, successful collaboration), and evaluating IT service quality in the context of TSC and GSD project outcome relationship in India. Consequently, case study results provide a vivid picture the significance of GSD teams' partnership quality and service climate aspects. © Research India Publications.