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Relationship between institutional support and student satisfaction
, Y.M. Deshpande
Published in Islamic Azad University
2018
Volume: 8
   
Issue: 1
Pages: 184 - 198
Abstract
The purpose of this study was to investigate the relationship between various facets of institutional support with student satisfaction in both state and private universities from the central region of India. Indian academia is facing the challenges of keeping students satisfied, involve, and engaged so that student can happily and efficiently perform their academics. Questionnaire data (N=240) were collected from graduate students from both the universities. Descriptive statistics, correlation, factor analysis and multiple regression analysis was used for the data analysis. The results of the study show that the institutional support variables have a positive significant relationship with student satisfaction. Students from state universities were more satisfied with academic support whereas students from public universities were more satisfied with technology support. In addition, the findings reveal that social support scored significantly low in both private and state universities. These findings extend the theoretical understanding of student satisfaction. © 2018 Islamic Azad University.
About the journal
JournalInternational Journal of Management and Business Research
PublisherIslamic Azad University
ISSN22287019