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Journal Article
Service innovation barriers and facilitators and their effects on customer satisfaction and relationship improvementPublished in Inderscience Publishers
2015
Volume: 21
Issue: 1
Topics: Service innovation (64)%64% related to the paper, Customer retention (62)%62% related to the paper, Customer advocacy (61)%61% related to the paper, Customer satisfaction (60)%60% related to the paper and Customer relationship management (57)%57% related to the paper
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About the journal
| Journal | International Journal of Services and Operations Management |
|---|---|
| Publisher | Inderscience Publishers |
| ISSN | 1744-2370 |
| Open Access | 0 |
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