Aim&PurposeThe study aimed to investigate the influence of technology support, social support, academic support, and service support on student satisfaction and their relationships in private and state universities. Background Coherent support between students, teachers, and management is usually ex tended beyond classroom scheduling and space. This support has a positive significant influence on student satisfaction, which may influence students' academic, behavioral, emotional and social development. This support is assisted via technology, social, academic, and instant service support, which may have an impact on its nature.Methodology In the current study, a cross-sectional survey was used to collect the research data. Convenience sampling was used to select the participants for the study. It targeted a population sampled from engineering students from both private and state universities of central India ("=240). In quantitative data analysis, descriptive and inferential statistics were used. The collected data were analyzed with SPSS. Contribution The present study expands the growing body of knowledge about student satisfaction via technology, social, academic, and service support. We identify the unique aspects of factors that are positively related to student satisfaction, which shed light on student satisfaction. Findings from this study may assist educators (while in training and/or professional development programs) to reflect upon their educational strategies to enhance the level of satisfaction among the students and to check how their students can benefit from the support system in the institution. The results indicated that the institutional support dimensions -technology support, academic support, social support, and service support -are positively significantly related to student satisfaction in both state and private universities. As a result of the study, it is recommended to university policymakers and administrations to provide and emphasize the importance of institutional support. In addition, it is recommended to provide students with knowledge that focuses on technology, academic, social, and other related service support. Doing so can provide valuable insight into students' level of satisfaction enhancement with institutional support. Researchers need to start factoring in how institutional support and services influence student satisfaction. Findings will further enrich the literature on student satisfaction in higher educational institutions. This study should be simulated to more populations and other geographical areas, to validate its findings. Improvement in our understanding of technology, social, academic, and other services helps to improve the quality of instruction, which provides a net gain for society. If this support system is to be carried out properly, the students, - who are the future citizens - will learn how to behave appropriately in the digital age. This paper is a broad overview using a survey, so future research should focus on a more detailed analysis of the consequence of student satisfaction, possibly using controlled experiments. In addition, qualitative exploration is advisable, as it may shed more light on the unique aspects of factors that are related to student satisfaction. © 2019 Informing Science Institute.