Disasters are the unfortunate suddenly occurring events which collapse a living society within a moment. Facebook, the most trending social media have initiated an active role to response the crisis developing a safety check feature to know about the demand of victims in an area. Through this feature the Facebook authority can confirm the requirement of the affected people in a specific area. This research have introduced a mathematical model for multi-objective solid transportation problem to quick delivery of the relief products to the devastating society according to the most prior demand of an area acquiring the best information through safety check feature launched by Facebook with limited resources. The two main objectives of the model are to minimize the total cost and minimize the total time so that relief can be executed under a limited budget responding quickly to the affected area. In this paper, fuzzy goal programming is adopted to solve the multi-objective solid transportation problem. To contemplate the performance of the model, a numerical example is presented in this paper. The numerical example is solved with LINGO optimization solver. © Springer Nature Switzerland AG 2020.