Recommendation System is one of such solutions to overcome information overload issues and to identify products most relevant to users and provide suggestions to users for items they might be interested in consuming or elements matching their needs. The significant challenge of several recommendation approaches is that they suggested a huge number of things to the target user. But the exciting items, according to the target user, are seen at the bottom of the recommended list. The proposed approach has improved the quality of recommendations by implementing some of the unique features in the new framework of auto encoder called semi-autoencoder, which contains the rating information as well as some additional information of users. Autoencoder is widely used in the recommender system because it gives the best result for feature extraction, dimensionality reduction, regeneration of data, and a better understanding of the user’s characteristics. The experimental results are compared with some established popular methods using precision, recall, and F-measure evaluation measures. Users generally don’t want to see lots of suggestions. With its six building blocks, the proposed approach gives better performance for the top 10 recommendations compared to other well-known methods. © 2021, The Author(s), under exclusive licence to Springer Science+Business Media, LLC, part of Springer Nature.