Vellore Institute of Technology (VIT) is a private university located in&nbsp;Tamil Nadu, India. Founded in 1984, as Vellore Engineering College, the institution offers 20 undergraduate, 34 postgraduate, four integrated and four research programs. It has campuses in Vellore, Amravati, Bhopal and Chennai.

VIT is one of the top ranked private universities in India according to NIRF, THE and QS Rankings.&nbsp;Govt. of India has recognized&nbsp;VIT, Vellore as an&nbsp;Institution of Eminence. This has allowed VIT to take independent quality initiatives and move up in world ranking.

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VIT University

Department of Production, Operations, Systems and Quantitative Methods

Human resource management plays a vital role in a modern organisation because the management can obtain the organisational goals and objectives only with the cooperation and participation of the employees working within the organisation. HR acts as change agent and helps in driving the business decisions. The focus of HR moves towards the strategic HR functions such as talent branding, leadership development, performance management and engagement activities. The study addresses the issues and challenges faced by HR professionals on their day-to-day activities in the IT industry. The authors conducted a study for the sample size of 75 HR professionals from an Indian IT firm. The study found that the younger HR professionals are facing more stress when compared to aged HR professionals. The researchers found that years of experience is an important independent variable in predicting the level of stress faced by HR professionals than the other independent variables.

VIT Unitversity

VIT Business School

Vellore Campus

Chennai Campus

International Journal of Services and Operations Management

An empirical study on the issues and challenges faced by HR professionals in an IT company in Karnataka, India

Human resource management (HRM) functions are designed to address and fulfil the needs of employees within the company. The function focuses on retaining, maximising the performance of the employee that leads to obtaining the objectives and goals of the company. The HRM acts as a communication platform which connects employees and their employers in order to meet their defined goals within the company. Due to tremendous change in the work environment, the focus of Human Resource (HR) functions has shifted from administration activities to Strategic HRM functions (SHRM). The SHRM acts as a critical success factor for the HR function that helps to identify the required skills and motives which in turn influence key strategic plans and outcome within the company. The role of middle level HR practitioners is changing due to transformation in business needs in the company that helps in formulating and developing HR strategies, policies and procedures that meet the requirements of the company. Various initiatives and engagement activities are carried out by HR practitioners in efforts to reduce the stress level at workplaces which help in motivating and retaining talents within the company. The HR practitioners are specialised in various HR functions such as Human Resource planning (HRP), recruitment and selection, HR information systems (HRIS), employee engagement, leadership and development engagements, career development process, learning and development initiatives, performance management, retention strategies; these are organised within the company. Among the major challenges faced by middle level HR practitioners are: retaining the services of talented workforce, reducing the stress level at workplace, lack of career development opportunities and developing leadership skills for talented employees. This study identifies and also addresses the emerging issues and challenges faced by middle level HR practitioners in their day to day activities in a selected IT firm in Karnataka. Though the study is limited to a particular IT firm in Karnataka, the findings can be generalised to the IT industry in India, other industries in India and overseas to get a fair understanding of the emerging issues and challenges faced by middle level HR Practitioners. © Universiti Putra Malaysia Press.

World University root node

Pertanika Journal of Social Sciences and Humanities

An empirical study on emerging issues and challenges faced by middle level HR practitioners in IT companies, karnataka, India

The entire working environment is growing with a high pressure especially after the globalisation and with the development of new technologies, differentiated services, revolution of innovation, creativity explosion and varied choices. The educational sector is not an exception to this scenario. Each educational institution, with the great expectations of the students and their parents, competes with one another for excellent efficiency, prodigious performance and unbeatable uniqueness. In creating uniqueness among competitors, the demand of the management from the faculty members’ performance is too high in the educational sector. The educational sectors’ competitiveness poses a great challenge for emotional intelligence and work life balance among the employees. The employees’ expectations and the reality contradict on each other that and have effects on performance. Based on this, the study focused on the impacts of Emotional Intelligence and its subscales, namely, self-awareness, self-management and relationship control on work life balance of Employees performance in the educational institutions in Tamil Nadu. Based upon this, an empirical study was done to find the impacts of emotional intelligence on work life balance for better performance of Faculty members in the educational institutions, Tamil Nadu, India. This study found that most of the faculty members’ performance is affected by conflict/misunderstanding with the superiors, while a few of them have major conflicts/misunderstanding with the family members. This study is limited to the faculty members in the educational institutions in India; and it can be extended to other professional groups in India and abroad to get a significant insight in understanding the contribution of EI on WLB that leads to effects better performance. Persons involved in educational policy making and professional preparation consider the importance of the influence EI on WLB and provide them with excellent pay, performance based incentives, promotions, flexible working hours and other welfare measures towards improving faculty’s performance in the educational institution. © Universiti Putra Malaysia Press.

The impacts of emotional intelligence on work life balance: An empirical study among faculty members’ performance in educational institutions at Tamil Nadu, India

The study examines retail outlets attributes of proximity, price, quality, product variety; promotional offers, etc., to determine which attributes have the greatest impact on customer preference in purchasing food and grocery of organised and unorganised retail outlets. The authors conducted a study for the sample size of 100 customers in Chennai, Tamil Nadu, India (50 from each sector) and 50 managers were approached and conducted interview schedule to find the reasons and expectations of customers preferring the particular retail outlet. The findings of the study are family size is the better predictor for purchasing grocery in particular store as compared to family income. The best combination of store preferred by the customer is main street location, less than 500 square feet and II generation store. The authors used weighted average method to find out the best and least attribute to select a particular retail outlet.

Issues and challenges faced by organised and unorganised retail outlets of food and grocery in India - an empirical study

In today's competitive environment, the ability to work with emotion plays a vital role in faculty members' performance. From many studies, it has been proved that the faculty members who have higher scores on emotional intelligence perform better in both work and family life, which leads to personal satisfaction. Work-life balance is the hallmark of emotional intelligence among the faculty members. Based upon this, an empirical study was done to focus the influence of emotional intelligence on work-life balance for better performance which paves way to higher satisfaction of faculty members in the educational institutions, Tamil Nadu, India. This study identified the reasons for the group of faculty members perform better than others in both work and family life.

The influence of emotional intelligence on work-life balance of faculty members' performance and satisfaction in the educational institutions using multivariate analysis, India - an empirical study

Banking sector offers excellent service to customers in order to sustain in the competitive business environment. Customer satisfaction that leads to customer loyalty is the backbone of any bank. Hence, an empirical study was conducted with main focus on the various dimensions of service quality (SERVQUAL) of a Scheduled Bank that ultimately leads to customer loyalty. Data was collected through a survey research from 250 customers of five district bank branches, 50 from each branch in Tamil Nadu, India. From the findings of the research, it's vivid that the customers are satisfied with the reliability, responsiveness and tangibility dimensions of SERVQUAL rendered by the staff members of the Scheduled Bank. The empathy and assurance dimensions of SERVQUAL need more improvement to enhance customer satisfaction which in turn would pave way for customer loyalty.