Vellore Institute of Technology (VIT) is a private university located in&nbsp;Tamil Nadu, India. Founded in 1984, as Vellore Engineering College, the institution offers 20 undergraduate, 34 postgraduate, four integrated and four research programs. It has campuses in Vellore, Amravati, Bhopal and Chennai.

VIT is one of the top ranked private universities in India according to NIRF, THE and QS Rankings.&nbsp;Govt. of India has recognized&nbsp;VIT, Vellore as an&nbsp;Institution of Eminence. This has allowed VIT to take independent quality initiatives and move up in world ranking.

&nbsp;

&nbsp;

VIT University

Aim - The rationale behind this review paper is to examine the association between the lean practices and green practices in the service sector. And that raises set of research issues and leading to select some research questions arising out this topic of research. Design/methodology/approach-The articles published in the period of 1999-2020 were collected by different data bases like Elsevier, emerald, Springer, Taylor Francis, the articles were scrutinized and clarified thoroughly close to the relation of lean and green management in service industries. Findings- Combining the lean and green together in the service organization is a daunting task much of the articles are emphasize more on the technologies rather than human efficiency in achieving the sustainability in the lean and green methods, so there is a large scope in the human involvement and the subsequent benefits of LGM(Lean and green management). Research implications/Limitations- There are many more articles e emphasizing the importance of lean implementation, lean management, lean six sigma but very few existing literatures are available only in lean greenmangement, after careful refining of the existing articles related to lean and green management in service industries we exclude many non relevant articles related to other domains (like green construction, green technologies in architecture etc.) based from this 84 articles only. Originality/value- The paper evaluates 84 articles reported in the domain of lean green management, it explores ample opportunities of research potential available in the lean green management in the service industries.

Department of Hotel & Tourism Management

School of Hotel & Tourism Management (HOT)

Vellore Campus

Department of General Management

VIT Business School

Journal of Critical Reviews

Lean and Green Management in Service Industries for Better Sustainability . a Systematic Literature Review

Competition from corporate, peers as well as global, small and medium enterprise (SMEs) are major challenges to retain skilled manpower and customer base in information technology (IT) based service industry. Employee attrition has reduced operational efficiency and customer dissatisfaction in SMEs. Although, SMEs adopt different process to address these issues, they found knowledge management (KM) as the best option. The implementation of KM lies within organisation culture and people factors. The study aimed to examine the relationship of organisational culture and people factors with KM process. It was conducted in an IT service provider company that has implemented KM since five years. Descriptive analysis, correlational analysis and structural equation modelling-using SmartPLS were used to analyse data. The results emphasised that organisations' have to give importance to build culture fostering shared vision and collaboration. Moreover trust is needed among employees is needed to promote the activities of KM process. © 2019 Inderscience Enterprises Ltd.

Management

Chennai Campus

World University root node

International Journal of Knowledge Management Studies

Impact of organisational culture and people factors on knowledge management process: case study in an IT service company

Free market economy, technology innovation and peer’s competition have forced manufacturing industries to adopt new strategies to sustain. To capture more market space against tough competency, industries are offering more options to buyers. This has indirectly reflected on industry’s profit. Hence industries are concentrating all best possible method to overcome it. Traditionally, quality function deployment (QFD) has been used as a strategic tool to introduce cost effective new product development. This paper explores application of QFD differently. It analyses the manufacturing industry’s operational process to achieve zero defect products which reduces raw material wastage, increase productivity and profitability. A study was conducted to understand the customer’s preference of beverage products in Tamil Nadu State, India and prioritised them using analytic hierarchy process (AHP) and constructed zero defect quality matrix. All critical operational quality parameters are analysed and ranked. Suitable actions were recommended based on the observations. Copyright © 2018 Inderscience Enterprises Ltd.

International Journal of Productivity and Quality Management

Analysing of customer feedback on critical quality parameters to improve productivity in manufacturing - a case study

Globally, Industrial Internet of Things (IIoT) has fundamentally changed how products are designed, manufactured, shipped and sold to consumer. This has compelled the manufacturing industry constantly to evaluate their product and service to stay ahead of their peers. It requires a completely new approach for designing products as well as manufacturing systems that support to achieve high productivity. With IoT, IP networks and analytics, manufacturers can become more efficient in operation, improve safety environment and offer new business models. IoT connects all devices and takes instant decision. Manufacturers adopt this new dynamic change will have a variety of new opportunities for revenue growth and cost savings. This article aims to construct IoT frame work for manufacturing industries by integrating ERP applications with operation devices to reduce the material wastage, production cost and improve quality, efficiency and margin. © IAEME Publication.

International Journal of Mechanical Engineering and Technology

Internet of things (IOT) integration with enterprise resource planning application in manufacturing industries

An investigation was conducted to find out the influencing role of the geometry of the FSW tool on the tensile strength, corrosion resistance, wear rate of the wrought AZ80A Mg alloy joints during the FSW process. FSW tools with two uniquely different geometries, namely stepped cylindrical shoulder tool and stepless cylindrical shoulder tool were employed at different combinations of speeds of rotation and traversing speed. Comprehensive observations &amp; investigations were also carried out regarding the tensile strength, wear losses &amp; corrosion resistance of the fabricated joints. The joints fabricated using stepped cylindrical shoulder tool exhibited appreciable tensile strength values at combinations of higher traversing feeds and low values of rotational speeds of the FSW tool. At the same time, the joints possessing fine sized refined grains in their nugget zone have been found to exhibit higher wear losses. © 2018, Faculty of Mechanical Engineering, Belgrade.

Department of Thermal and Energy Engineering

School of Mechanical Engineering

Fulltext

FME Transactions

Experimental study on the role of tool geometry in determining the strength &amp; soundness of wrought Az80a Mg alloy joints during FSW process

Thermoelectric Regenerative Braking System (TERBS) employs an energy recovery mechanism by utilizing the energy conversion at the time of braking in an automobile to generate electricity accordingly. During braking, the kinetic energy of the disc rotor which is transformed into heat energy is recovered using a Thermoelectric Generator (TEG). A comparison of performance between air and water cooled heat sink is made and then the optimum way of cooling is selected for the TERBS. A customized TEG module with water cooled heat sink is designed. The experimental results are analyzed for optimum performance. TERBS evidently increased the life of a battery. © 2015. MechAero Foundation for Technical Research & Education Excellence.

International Journal of Vehicle Structures and Systems

Laboratory scale testing of thermoelectric Regenerative Braking System

Manufacturing industries are intense pressure to determine way to increase profit and sustain in the rapidly changing competitive market. Penetration of global market has forced industries to deliver what customers wants, and even further, what will delight them. Industries realise that delivering cost effective and high-quality products to customers in a timely manner is crucial for their today's survival. Hence, industries seek a process that helps to organise, simplify, and expedite decision making process more accurate. Balanced scorecard is a strategic management tool to decide the criterion of critical success factors for industries growth. Analytic hierarchical process helps for evaluating various criteria to determine the best among the factors. This study is aimed to integrate BSC and AHP for a sustainable growth of manufacturing industries. Copyright © 2013 Inderscience Enterprises Ltd.

International Journal of Business Excellence

An integration of BSC and AHP for sustainable growth of manufacturing industries

Operating profit is being derived by subtracting expenses from goods sold or services rendered to customer. The available financial data do not capture the performance issues for today's manufacturing environment. Manufacturing managers are more perplexed to read the company income statement at the end of year which shows loss even where higher volume of production and sales have been achieved. Since no framework is available to analyse how profit is being distributed among the various activities that form an industry's operation value chain, they are not fully aware of the real cost implication. This can be achieved by having a clear vision into cost drivers and establishing sound linkages between operational and financial data. A study conducted in a leading liquor manufacturing industry presents implementation of business process reengineering and has improved its profitability and has helped to link critical operational data across its value chain with financial statement. Copyright © 2011 Inderscience Enterprises Ltd.